Hospital and Health Center Management
Psychological counseling encompasses a wide range of support and strategies aimed at helping individuals cope with various challenges and improving their overall quality of life.
Hospital and Health-care Management Training
This program enhances the trainees' skills and makes them aware of the modern fundamentals of healthcare management and organization. It is a specialized training diploma that helps you study one of the most important specializations currently, and it qualifies you to understand the nature of hospital management, its areas of application, the elements of hospital management, the organizational structure, and the administrative and medical units within the hospital.
Introducing participants to the importance of management in hospitals and how to develop strategic plans and evaluate the hospital in the event that everything related to medical developments within hospitals is implemented.
- Medical management directors in hospitals and healthcare service providers.
- Hospital directors and healthcare unit managers.
- All workers in health and medical facilities and hospitals.
- Students and graduates wishing to obtain job opportunities in health and medical facilities.
- Graduates of medical colleges and institutes.
- Inspection and follow-up employees in health departments and hospitals.
Canadian-American Board
Abu Dhabi Vocational Education and Training Center Certificate
Relevant Programs
Other Departments
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Level: Beginner
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Trainer:
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Duration : 14 Training Hours
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Last Update : 23/9/2024
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Code: 20-01
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Training Field: Management
Contents of the course
Hospital and healthcare facility management is a crucial element to ensure the delivery of effective and high-quality healthcare services. This program aims to enhance participants’ understanding of the fundamentals of hospital management, focusing on quality and satisfaction to achieve optimal performance.
Program topics
Introduction to Hospital and Healthcare Facility Management
- Definition of hospital management: key roles and responsibilities.
- Importance of healthcare management: its impact on service quality and operational efficiency.
Concept of Management and the Role of the Medical Director
- Healthcare management: principles and skills required for managing healthcare facilities.
- Responsibilities of the medical director: planning and organizing resources, performance monitoring, and developing healthcare plans.
Types of Hospitals by Affiliation and Specialty
- Affiliation: Governmental, private, teaching, and charitable hospitals.
- Specialization: General and specialized hospitals (e.g., cardiology, oncology, pediatrics).
- Differences in administrative structure and operational processes for each type.
Principles of Medical and Total Quality Management
- The concept of quality in healthcare: its importance and impact on efficiency.
- Total Quality Management (TQM): applying principles and methods to improve performance.
- International health standards: such as ISO and JCI, and how to adhere to them.
Analyzing Patient, Physician, and Staff Satisfaction
- Patient satisfaction: its role as a benchmark for evaluating medical and service performance.
- Analyzing physician and staff satisfaction: its significance in improving the work environment and enhancing quality.
- Improvement strategies: creating a supportive environment and balancing the needs of patients and staff.
Practical Application
- Interactive Workshops: Designing plans to enhance administrative operations and quality.
- Case Studies: Analyzing successful hospitals and how they achieve patient and staff satisfaction.
- Applied Project: Developing a comprehensive management model for a virtual hospital.
This program equips participants with the knowledge and skills required to efficiently manage hospitals, ensuring the delivery of exceptional healthcare services that meet patient needs and enhance overall satisfaction.
